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Federal News Radio
New Congress 'worst places to work' hotline: right Idea, wrong question
Tuesday - 4/21/2015
Commentary by Francis Rose

The new congressional tip line Rep. Mark Meadows (R-N.C.), the chairman of the House Oversight and Government Reform Subcommittee on Government Operations, launched last week offers federal employees a chance to tell his office directly about problems that contribute to dissatisfaction and low morale in their workplaces. Federal News Radio's Emily Kopp reported emails to the tip line, TellMark@mail.house.gov will be treated as anonymous resources for congressional investigations of workplace satisfaction at agencies."

The tip line is the latest venue for feds to share problems they see at work. But at best, Meadows may not be asking federal employees all the right questions; at worst, he may be asking the wrong question altogether.

I guess the good news is that, unlike most congressional efforts to collect information on operations in the executive branch, Meadows' effort appears sincere. The bad news is, he continues to focus on the negatives, instead of balancing it with some — or any — positives.

And there are plenty of positives. Despite IRS Commissioner John Koskinen's claims his agency is dramatically underfunded, another tax season has come and gone without reports of major snafus. The National Institutes of Health makes regular strides in its fight against a smorgasbord of diseases and disorders that mean life and death to citizens across the country, and around the world. Another week, month, year and longer has gone by without an attack on the homeland, thanks to the cooperation of myriad agencies across government, including federal, state, local, tribal and other jurisdictions. And I could go on and on.

Of course there are problems. Some of them are high profile, like the Department of Veterans Affairs, Secret Service and others. Some are not as well known, and some may not be known at all. And certainly employees who see things going on that shouldn't be going on, should be able to safely blow the whistle without fear of retaliation, unlike what it appears is going on at the VA and other places.

But the focus on only the bad things the executive branch does sends an unfortunate message to both agencies and employees. The message Meadows sends is, "We only want you to get better by hearing what someone does wrong and punishing them." It doesn't tell anyone he cares about the places and people where things are working well, so others can learn from and replicate them...

Read the rest of the article at Federal News Radio


 
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