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Townhall Finance
Encouragement Is a Necessary Business Tool
Harvey Mackay
Feb 16, 2016

Lord Chesterfield, in his famous letters to his son, wrote: "Here is the way to get people to like you. Make every person like himself a little better, and I promise that he or she will like you very much."

Most of us are aware of the tremendous power of encouragement, yet we fail to make use of it. Helping others feel important and better about themselves should be a driving force in our relationships.

Mahatma Gandhi inspired millions of people to go beyond their limitations to accomplish great things. It was said of Gandhi that he refused to see the bad in people. He inspired, even changed, human beings by regarding them not as what they were but rather as they wished to be.

"People have a way of becoming what you encourage them to be -- not what you nag them to be," said politician Scudder Parker.

Growing up I studied people like Dale Carnegie, who said: "Tell a child, a husband or an employee that he is stupid or dumb at a certain thing, that he has no gift for it and that he is doing it all wrong, and you have destroyed almost every incentive to try to improve. But use the opposite technique, be liberal with encouragement ... let the other person know that you have faith in his ability to do it ... and he will practice until the dawn comes in at the window in order to excel."

Smart organizations understand that on a local scale, operating in an atmosphere of support and encouragement will improve not only morale, but in many instances, their bottom line. They encourage employees to take risks that will move the company forward...

Read the rest of the article at Townhall Finance



 
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