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New hospice orientation DVD effective way to reach nursing facilities

State of the Heart Hospice...

State of the Heart Hospice is taking a new approach to educating nursing facilities about hospice care. Kelley Hall, Education Coordinator with State of the Heart, has created a new DVD for this purpose that can be used during staff in-services and new-hire orientations.

Medicare requires hospice organizations to orient nursing facility staff who have contact with hospice patients, according to Hall. The new 14-minute DVD provides an efficient and effective way to do this. In the past, Hall educated through live in-services as well as paper handouts that had to be printed and distributed. Problems with this approach, according to Hall, included staff being unable to attend and handouts being misplaced or thrown away.

“I wanted an innovative way that the Medicare-required information could be distributed,” said Hall. “This DVD allows a simplified and green approach to delivering hospice education. The staff can view it at a time that is convenient for them.”

Hall has been meeting with education coordinators and directors of nursing in the area to share the DVD. Brenda Speck, Director of Nursing at the Gardens at St. Henry, said of the DVD, “We will use it for all newly hired staff in their general orientation. We will also show it to all staff, not just the nurses and aides, because the death of one of our residents affects everyone, including housekeeping, dieticians, and cooks.” She added, “We can use it to educate all staff about what hospice is and the benefits, and they may be able to use that information in their personal lives as well.”

The DVD covers the hospice philosophy, pain and symptom management, principles of death and dying, patient rights, care-planning, chart requirements, and when facilities should contact State of the Heart.

“I’m hoping to reach more facility staff,” said Hall. “When I would do a live in-service, usually second and third-shift workers could not attend. I’m hoping for more compliance in viewing the material with the DVD format and the fact that it’s less than 15 minutes.”

Hall will continue to distribute the DVD through October. The agency also plans to use it as part of their own orientation for new staff and volunteers. Hall added that she is still available to show the DVD at live in-services with question and answer sessions for facilities that request it.

For more information, call 800-417-7535 or visit www.stateoftheheartcare.org.

For 30 years, State of the Heart Hospice has been caring for patients and families facing a life-limiting illness. The nonprofit agency serves 12 counties in western Ohio and eastern Indiana, with offices in Greenville and Coldwater, Ohio, and Portland, Indiana.


 
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