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Kentucky
Post...
Attorney
General Mike DeWine looks into Beach complaints
March 26, 2012
CINCINNATI
- Hundreds of season pass holders to The Beach Waterpark have been
hoping to
see refunds, ever since the park announced it was closing for good
earlier this
month.
The
troubled water park has now made a new offer. But some disgruntled pass
holders
feel it is still not enough.
And late
Thursday afternoon, Ohio Attorney General Mike Dewine announced he is
looking
into the complaints. Dewine
did not say
he is launching an official investigation, but is urging anyone unhappy
with
The Beach’s offer to contact his office, which is reviewing the
complaints.
Dewine also
says unhappy pass holders can dispute the season pass fees if they paid
by
credit card. However, if you paid with a debit card or check, that is
not an
option.
Big offer
to pass holders
The Beach
made its season pass holders a new offer that it hopes they can’t
refuse. The
now-closed park has teamed up with eight Cincinnati-area attractions to
offer
$200 worth of goodies.
The Beach
is now offering all its season pass holders:
--One
free day at Kings Island and its water park.
--A discounted Kings Island Gold Pass.
--Two free Coney Island/Sunlite Pool
tickets (in addition to Kings Island.)
--Discounts to the Cincinnati Zoo,
Morgan’s
Canoeing, and Ozone Zipline adventures.
--And a one-week YMCA pass.
But the
offer is not sitting well with some 2012 pass holders.
Laura
Ramsey of Middletown wrote in an email to 9 News that she isn’t
satisfied with
the offer.
“I for one
do not have the extra money to purchase discounted admissions to other
venues,”
Ramsey said. “If I wanted to go to these other places I would have
bought
passes there. In my
opinion this company
has stolen money from the season pass holders.”
Ginnie
Schlosser of Mason is best friends with a season pass holder. Her
friend did
not want to speak on camera, but Schlosser says she would have handled
it
differently.
“I would
walk through heaven and earth if I owed somebody money.
I think they need to try a little harder
to
make restitution, they had to get with all these people to give away
coupons,”
Schlosser said. “There should be something more that could be done.”
Another
pass holder named Cathy emailed 9 News about her disappointment.
“These
offers The Beach listed are a joke,” Cathy said. “Every one of these
attractions will cost extra money, and we don’t have the money for
these kind
of luxuries.”
Some pass
holders continue to say they don’t want those deals. They just want is
their
money back.
Are refunds
required?
This is an
unusual case, because normally a company is required to give refunds if
it
can’t deliver the product, unless it files bankruptcy protection.
Bankruptcy
would clear The Beach of all obligations. But that hasn’t happened.
What
happens next is up to The Beach’s owners.
As always, don’t waste your money.
Read this
and other articles at the Kentucky Post
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