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Bluebag Media
State tax refund quiz off to a rocky start

GREENVILLE – “I’m not sending my personal information to them through the mail,” said one frustrated taxpayer. “Who knows who might be looking at it on the other end.” The Greenville resident had filed her tax return online as she had in years past, only to find out she had to take a test to prove she was who she said she was. She was one of the reportedly one in 10 taxpayers who have failed the test so far. According to the Ohio Department of Taxation, as many as half of those filing online for a refund this year could receive a letter requiring this test be taken.

Her two alternatives, according to the letter, were to call a toll free number for another chance to pass the test over the phone or prepare copies of up to seven types of information – including social security card and driver’s license – and mail it to Columbus. “I tried calling twice,” she said. “Both times I waited 40 minutes before hanging up.” She said she wasn’t sending her personal information. “I’ll give up my refund before I do that.”

State Representative Jim Buchy strongly urged taxpayers not to do that. “It’s their money,” he said. “Keep calling. If you are unsuccessful getting through, keep trying. If necessary file an extension so your return isn’t late...

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