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U.S. Congressman John Boehner
A Commitment to Providing Excellent Constituent Services
 
Washington, D.C. – Congressman John Boehner (R-West Chester) today released the following column reminding Ohio’s 8th District of the many services he provides to help constituents navigate federal agencies, cut through red-tape, and get the answers they need:
 
“This year, the IRS dropped 8.8 million calls on taxpayers in the months leading up to Tax Day. Today, wait times for veterans are longer than 90 days at many VA facilities. And the Social Security Administration has a backlog of more than one million people.
 
“It is no wonder that Americans’ trust and customer service satisfaction with federal agencies is so low.
 
“The culture of inefficiency and poor customer service at the IRS, VA, and other agencies is why I continue to fight for a smaller, less costly, and more accountable government in Washington. Already the people’s House has cut spending by more than $2.1 trillion, passed solutions to rein in Washington regulations, and at the VA specifically, made it easier for veterans to receive private care. And, we've done all this while cutting our own budget in Congress by $782 million.
 
“While these accomplishments mark progress and aim to fix the problems of a bureaucracy that is too big and too expensive, many times constituents need more immediate help cutting through the red-tape and unanswered helplines.
 
“That is why in Ohio's 8th Congressional District, my office stands ready to provide excellent constituent services every day to those in need of assistance.
 
“This year alone, we have already assisted more than 600 individuals, veterans, families, businesses, and emergency responders across the district. In October, for instance, we stopped the IRS from overcharging a police officer in West Chester on his federal taxes due to an error in how they calculated his income. Earlier this year, we filed a successful appeal for a family in Eaton with the VA to cover the burial benefits for their mother, an Army nurse who served in World War II. And very recently, we assisted the City of Fairfield Fire Department in securing funds to enhance their operation and enable them to obtain critical life-saving equipment.
 
“Serving constituents in Ohio's 8th District is the most important part of my job. As someone who ran his own business, I value excellent customer service and there is no reason we shouldn't expect that from our government. My office's door is open. For assistance, please call my Butler County office at (513) 779-5400 and visit JohnBoehner.House.Gov/Services.”
 
Boehner represents Ohio’s 8th District, which includes all of Butler, Clark, Darke, Miami, and Preble counties, and the southernmost part of Mercer County. He was first elected to Congress in 1990.



 
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